{"id":3,"date":"2025-02-04T16:01:41","date_gmt":"2025-02-04T16:01:41","guid":{"rendered":"https:\/\/promotiv.rs\/?page_id=3"},"modified":"2025-03-05T23:46:05","modified_gmt":"2025-03-05T23:46:05","slug":"uslovi-koriscenja-i-garancija-kvaliteta","status":"publish","type":"page","link":"https:\/\/promotiv.rs\/sr_rs\/uslovi-koriscenja-i-garancija-kvaliteta\/","title":{"rendered":"Uslovi kori\u0161\u0107enja i garancija kvaliteta"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14f1a108 thegem-e-con-layout-thegem e-flex e-con-boxed e-con e-parent\" data-id=\"14f1a108\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;thegem_container_layout&quot;:&quot;thegem&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e879c9c flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-text-editor\" data-id=\"e879c9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\r\n\t\t\t\t\t\t<h2>Uslovi kori\u0161\u0107enja<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Po\u0161tovani,<\/p>\n<p>Uslovima kori\u0161cenja definisana su pravila pri kupovini koja obezbeduju kvalitet na\u0161e usluge i zadovoljstvo kupaca.<\/p>\n<p>\u00a0Op\u0161ti uslovi<\/p>\n<p>1. Nakon prijema narud\u017ebe putem sajta, prodavac je obavezan da izvr\u0161i telefonsku potvrdu.<\/p>\n<p>2. Nakon potvrde narud\u017ebe od strane kupca, narud\u017eba je neopoziva.<\/p>\n<p>3. Prodavac se obavezuje da narucene proizvode isporuci ispravne i u predvidenom roku.<\/p>\n<p>4. U slucaju bilo kakve promene prodavac je du\u017ean da obavesti kupca prilikom telefonske potvrde narud\u017ebe.\u00a0<\/p>\n<p>5. Sve eventualne promene sem promena vezanih za isporuku se ne odnose na potvrdene narud\u017ebe.<\/p>\n<p>6. U slucaju neuskladenosti cena isporuke navedenih na ovom sajtu sa cenama kurirske slu\u017ebe, o promenama cete biti obave\u0161teni prilikom telefonske potvrde narud\u017ebe.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h2>Garancija kvaliteta<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>ProMotiv garantuje za kvalitet svojih proizvoda. Svi proizvodi su originalni izradjeni u ProMotiv umetnickoj radionici . U slucaju defekta obavezujemo se da Vam proizvod zamenimo, a sve tro\u0161kove zamene snosi ProMotiv. Potrebno je da proizvod vratite u originalnom pakovanju sa racunom. Garancija ne va\u017ei u slucaju defekta nastalog kao posledica neodgovarajuce upotrebe.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h2>Op\u0161ti uslovi<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Op\u0161ti uslovi poslovanja ProMotiv Internet prodavnice utvr\u0111eni su uslovima kupovine i prodaje proizvoda, koje realizuje ProMotiv radionica za izradu predmeta od ko\u017ee Sokobanja. Op\u0161ti uslovi poslovanja Internet prodavnice definisani su u skladu sa Zakonom o za\u0161titi potro\u0161a\u010da. Internet prodavnica je informacioni sistem namenjen predstavljanju i prodaji proizvoda potro\u0161a\u010dima. Korisnik je osoba koja koristi navedeni sistem, odnosno potro\u0161a\u010d u Internet prodavnici. Op\u0161ti uslovi poslovanja defini\u0161u delatnost Internet prodavnice, korisnike prava i poslovni odnos izme\u0111u prodavca i potro\u0161a\u010da.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h2>Sigurnost i za\u0161tita li\u010dnih podataka<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>U ime ProMotiv radionice obavezujemo se da \u0107emo \u010duvati privatnost svih na\u0161ih kupaca. Prikupljamo samo neophodne, osnovne podatke o kupcima\/ korisnicima i podatke neophodne za poslovanje i informisanje korisnika u skladu sa dobrim poslovnim obi\u010dajima i u cilju pru\u017eanja kvalitetne usluge. Svi podaci o korisnicima\/kupcima se strogo \u010duvaju i dostupni su samo zaposlenima kojima su ti podaci nu\u017eni za obavljanje posla.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h2>Cene u promotiv internet prodavnici<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Sve cene su iskazane u dinarima i nema skrivenih tro\u0161kova. Prodavac zadr\u017eava pravo izmene cena, ako nije druga\u010dije navedeno (u slu\u010daju akcija i specijalnih popusta). Cene va\u017ee u trenutku kreiranja porud\u017ebine i imaju dejstvo i validnost i za naredni period. Navedene cene va\u017ee samo za kupovinu u Internet prodavnici.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h2>Povra\u0107aj sredstava<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Potro\u0161a\u010d ima pravo da odustane od ugovora zaklju\u010denog na daljinu u roku od 14 dana od trenutka kada roba dospe u dr\u017eavinu potro\u0161a\u010da, odnosno tre\u0107eg lica koje je odredio potro\u0161a\u010d, a koje nije prevoznik, bez navo\u0111enja razloga i dodatnih tro\u0161kova (u daljem tekstu: odustanak od ugovora). Potro\u0161a\u010d ostvaruje pravo na odustanak od ugovora izjavom koju mo\u017ee dati na posebnom obrascu za odustanak od ugovora zaklju\u010denog na daljinu, odnosno izvan poslovnih prostorija ili na drugi nedvosmislen na\u010din (u daljem tekstu: obrazac za odustanak).<\/p>\n<p>Potro\u0161a\u010d je isklju\u010divo odgovoran za umanjenu vrednost robe koju vra\u0107a, a koja nastane kao posledica rukovanja robom na na\u010din koji nije adekvatan, odnosno prevazilazi ono \u0161to je neophodno da bi se ustanovili priroda, karakteristike i funkcionalnost robe.<\/p>\n<p>\u00a0<\/p>\n<p><a href=\"https:\/\/promotiv.rs\/wp-content\/uploads\/2025\/02\/izjava-o-odustanku-ugovora.webp\" download=\"\"> <img class=\"aligncenter wp-image-3795 size-full\" src=\"https:\/\/promotiv.rs\/wp-content\/uploads\/2025\/02\/izjava-o-odustanku-ugovora.webp\" alt=\"izjava-o-odustanku-ugovora\" width=\"611\" height=\"603\" srcset=\"https:\/\/promotiv.rs\/wp-content\/uploads\/2025\/02\/izjava-o-odustanku-ugovora.webp 611w, https:\/\/promotiv.rs\/wp-content\/uploads\/2025\/02\/izjava-o-odustanku-ugovora-300x296.webp 300w, https:\/\/promotiv.rs\/wp-content\/uploads\/2025\/02\/izjava-o-odustanku-ugovora-12x12.webp 12w, https:\/\/promotiv.rs\/wp-content\/uploads\/2025\/02\/izjava-o-odustanku-ugovora-600x592.webp 600w\" sizes=\"(max-width: 611px) 100vw, 611px\" \/><\/a><\/p>\n<p style=\"text-align: center;\">*Kliknite na obrazac da biste ga preuzeli.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h2>Primedbe i reklamacije<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>\u017dalbe, reklamacije i primedbe potro\u0161a\u010di nam mogu dostaviti na slede\u0107e na\u010dine:<br \/>1. Putem emaila\u00a0<a href=\"mailto:office@promotiv.rs\">office@promotiv.rs<\/a><br \/>2. Na broj telefona 064 339 2 339 u periodu od 08-14h svakog radnog dana<br \/><br \/>Prodavac je u obavezi da najkasnije u roku od osam dana od dana podno\u0161enja reklamacije, pisanim ili elektronskim putem odgovori potro\u0161a\u010du na izjavljenu reklamaciju, dok je u slu\u010daju prihvatanja reklamacije u obavezi da po reklamacionom zahtevu potro\u0161a\u010da postupi u ugovorenom primerenom roku kako je isti definisan u samom Zahtevu za reklamaciju, a koji ne mo\u017ee biti du\u017ei od 15 dana od podno\u0161enja reklamacije. Prodavac \u0107e u\u010diniti sve \u0161to je u njegovoj mo\u0107i u cilju sporazumnog re\u0161enja svih sporova.<\/p>\n<p>ProMotiv<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Uslovi kori\u0161\u0107enja Po\u0161tovani, Uslovima kori\u0161cenja definisana su pravila pri kupovini koja obezbeduju kvalitet na\u0161e usluge i zadovoljstvo kupaca. \u00a0Op\u0161ti uslovi&#8230;<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Uslovi kori\u0161\u0107enja i garancija kvaliteta - Promotiv.rs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/promotiv.rs\/sr_rs\/uslovi-koriscenja-i-garancija-kvaliteta\/\" \/>\n<meta property=\"og:locale\" content=\"sr_RS\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Uslovi kori\u0161\u0107enja i garancija kvaliteta - 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